Privacy Policy - Serenai Apotheca
At Serenai Apotheca, your trust and privacy are sacred. This policy explains how we collect, use, and protect your information when you visit our store, place an order, or connect with our community.
Information We Collect
We may collect the following personal information when you interact with us:
- Contact details (name, email, phone number, shipping address).
- Order and payment details (processed securely by Shopify and our payment providers - we never store full card information).
- Account and preferences if you sign up to our mailing list.
How We Use Your Information
We only use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases or requests.
- Share sacred updates, offerings, and guidance if you join our mailing list.
- Fulfil our legal and tax obligations.
Sharing Your Information
We only share your data with trusted partners who help us run Serenai Apotheca:
- Shopify (our store platform).
- Payment processors (for secure transactions).
- Shipping providers (to deliver your orders).
We never sell or misuse your information.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Update or correct your details.
- Request deletion of your information (unless we're legally required to keep it, e.g., tax records).
Simply contact us to make a request.
Contact
If you have questions about this policy or your data, please email us at:
info@serenaiapotheca.com